Terms of Service

Welcome to Flower Love. By accessing our website or placing an order, you agree to the following terms. Please read them carefully — they form a binding agreement between you and Lushlocks LLC ("Flower Love," "we," "us," or "our").

1. Overview

Flower Love is an online flower shop operated by Lushlocks LLC, located at 35017 Beech Ave, Apt C, Yucaipa, CA 92399. These Terms of Service govern your use of flowerlove.us and all purchases made through it.

2. Eligibility

You must be at least 18 years old, or have the consent of a parent or legal guardian, to place an order or enter into this agreement. By using our site, you confirm that the information you provide is accurate and complete.

3. Products & Availability

We work with fresh, seasonal flowers, so:

• Colors, varieties, and presentation may vary slightly from the images shown.
• If a specific flower is unavailable, we may substitute it with one of equal or greater value while preserving the overall look and feel of the arrangement.
• All products are subject to availability, and we may limit quantities or discontinue items at any time.

4. Pricing & Payment

• All prices are listed in U.S. Dollars (USD) and may change without notice.
• Applicable taxes and delivery fees are calculated and shown at checkout.
• Payment is processed securely through our third-party payment providers. By submitting payment, you authorize us to charge the full order amount.
• We reserve the right to cancel or refuse any order, including for suspected fraud or pricing errors.

5. Orders

When you place an order, you'll receive an email confirmation. This confirms we received your order — not that it has shipped. We reserve the right to refuse or cancel any order at our discretion. If we cancel an order you've paid for, we'll issue a full refund.

6. Delivery

Delivery terms, timing, and areas are described in our Shipping & Delivery Policy, which forms part of these Terms. You are responsible for providing accurate delivery details.

7. Refunds & Cancellations

Because flowers are perishable, refunds and cancellations are handled under our Refund & Return Policy, which also forms part of these Terms.

8. Acceptable Use

When using our website, you agree not to:

• Use the site for any unlawful or fraudulent purpose
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with the security or proper functioning of the site
• Copy, scrape, or reproduce our content without permission
• Submit false information or impersonate another person

9. Intellectual Property

All content on this website — including text, logos, images, graphics, and design — is the property of Lushlocks LLC or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without our written permission.

10. Gift Messages & Content

You are responsible for any messages or content you submit (such as gift card notes). We reserve the right to refuse or remove content that is unlawful, offensive, or violates these Terms.

11. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. While we strive for accuracy and quality, we do not warrant that the site will be uninterrupted, error-free, or completely secure. To the fullest extent permitted by law, we disclaim all warranties not expressly stated here.

12. Limitation of Liability

13. Indemnification

You agree to indemnify and hold harmless Lushlocks LLC and its team from any claims, losses, or expenses arising out of your breach of these Terms or your misuse of our website.

14. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law principles. Any disputes shall be resolved in the courts located in California.

15. Changes to These Terms

We may update these Terms at any time. Changes take effect when posted on this page, and the "Last updated" date will be revised. Your continued use of the site after changes means you accept the updated Terms.

16. Contact Us

Questions about these Terms? Get in touch: